Cookie Policy
Understanding how we use tracking technologies to improve your experience on quorentivo.com and protect your financial data
Last Updated: March 2025 — This policy reflects our current practices for managing tracking technologies across our cash flow management platform.
What Are Tracking Technologies
When you visit quorentivo.com, small data files get stored on your device. These files help our platform remember your preferences and keep your financial dashboard running smoothly. Think of them as digital bookmarks that make your experience faster and more personalized.
We've been refining our approach since launching our Australian operations in 2023. Back then, we realized quickly that cash flow management tools need to balance functionality with privacy—especially when handling sensitive financial data.
The technologies we use include browser storage files, local preference records, and session identifiers. They work quietly in the background, remembering things like your currency format preference (AUD vs other currencies), dashboard layout choices, and which cash flow reports you access most frequently.
Types of Tracking We Use
Essential Operations
These keep quorentivo.com working properly. Without them, you wouldn't be able to log into your account, save transactions, or move between pages without losing your work. They expire when you close your browser.
Functional Preferences
Remember your dashboard customizations, preferred currency display, and notification settings. They stick around for up to 12 months so you don't have to reconfigure everything each visit.
Performance Analytics
Help us understand which features get used most and where people encounter difficulties. We use this to prioritize improvements—like when we redesigned our invoice tracking interface in early 2025.
Security Monitoring
Track unusual login patterns and protect against unauthorized access to your financial information. These run continuously while you're logged in and expire immediately after logout.
How We Actually Use This Information
Practical Applications
- Maintaining your login session so you don't get booted out while entering transaction details
- Remembering your last accessed client files when you return to the platform
- Storing your preferred date format and timezone for accurate cash flow projections
- Keeping track of which tutorial videos you've watched so we don't keep suggesting them
- Monitoring page load times to identify and fix performance bottlenecks
- Detecting suspicious activity patterns that might indicate account compromise
- Understanding which features Australian small businesses use most frequently
Here's something we learned the hard way—when we first launched, we weren't tracking error messages properly. Users would encounter problems, but we had no visibility into what went wrong. Now our tracking system captures these issues automatically, which helped us fix a recurring GST calculation bug that affected about 200 users in late 2024.
Data Retention Periods
Different tracking technologies stay active for different lengths of time, depending on what they do:
| Type | Duration | Purpose |
|---|---|---|
| Session Identifiers | Until browser closes | Keeps you logged in during active use |
| Preference Storage | 12 months | Remembers your dashboard customizations |
| Analytics Data | 90 days | Tracks feature usage patterns |
| Security Monitoring | 30 days | Detects unusual access patterns |
| Performance Metrics | 60 days | Monitors platform speed and reliability |
Your Control Options
You can adjust or disable most tracking technologies through your browser settings. Just know that turning off essential operations tracking will break core functionality—you won't be able to log in or save your work.
Disabling preference storage means you'll need to reconfigure your dashboard layout every time you visit. Analytics and performance tracking can be blocked without affecting your ability to use the platform, though it does make it harder for us to improve things.
Managing Browser Settings
Each browser handles tracking controls differently. Here are the most common approaches:
Chrome
Settings → Privacy and security → Cookies and other site data → Manage individual site permissions
Firefox
Options → Privacy & Security → Cookies and Site Data → Manage permissions for specific sites
Safari
Preferences → Privacy → Manage Website Data → Select quorentivo.com to adjust settings
Edge
Settings → Cookies and site permissions → Manage and delete cookies → See all cookies and site data
Mobile browsers have similar options, usually under Privacy or Security settings. If you're using our platform on both desktop and mobile devices, you'll need to adjust settings separately for each.
Third-Party Services
We work with a few external providers who help keep quorentivo.com running:
Our hosting infrastructure partner stores technical logs for 30 days to help diagnose server issues. Our analytics provider aggregates usage data to show us which features need improvement. Our security monitoring service tracks login attempts and flags suspicious patterns.
These providers have their own tracking technologies and privacy policies. We've vetted each one to ensure they meet Australian data protection standards, but you should review their policies directly if you want details about their specific practices.
Updates and Changes
This policy gets reviewed every six months and updated whenever we change how we use tracking technologies. The last major revision happened in January 2025 when we added enhanced security monitoring after noticing an uptick in attempted account breaches.
We'll post updates directly on this page with a new "Last Updated" date at the top. For significant changes that affect how your data gets processed, we'll send email notifications to active users.
Questions About Our Tracking Practices
If something here doesn't make sense or you want more specific information about how we handle your data, our team is available to clarify. We'd rather answer questions upfront than have you wondering about what's happening behind the scenes.
100 Fyfe Rd, Kellyville Ridge NSW 2155, Australia
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